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PREORDER FAQ

YGOSINGLES.COM PREORDER FAQ

 

 

What happens if an order includes both PREORDER and NON-PREORDER items?

 

  • Orders containing both PREORDER and NON-PREORDER items are held to be shipped on the release date of your PREORDER items.
  • If you would like to receive your NON-PREORDER items sooner, we suggest making separate orders.

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How do I combine multiple PREORDERS.

 

  • You may place numerous orders at anytime for PREORDER items.This will require you to pay for the extra shipping costs each time you place the order.

 

NEW ZEALAND

  • We will keep track of your orders and add a booster pack(s) from the most recent release on any extra paid shipping costs.
  • Example - if you pay shipping on 4 separate orders, you will receive 3 booster packs.
  • Combined shipping deadline is 1 day(s) before the release date of the product. Any orders after that will not be eligible for combined shipping.

INTERNATIONAL 

  •  We will issue refunds on any extra shipping paid within the combined shipping deadline. 
  • Refunds issued depends on the weight and size of the item, and are determined on a case by case basis.
  • Combined shipping deadline is 2 day(s) before the release date of the product. Any orders after that will not be eligible for combined shipping.

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Order quantity adjustments

 

  • We do our best to have plenty of every card in stock at all times without having to make any adjustments to orders, however;
  • We understand the demands on particular cards and would like to have them available to as many customers as possible. Should any customer order an excessive amount, we maintain the right to cancel any extra amount and issue a refund. This will be determined on stock quantity available and popularity. 

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For any other queries, please email - sales@ygosingles.com

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